DEAR H&F COMMUNITY,
As we begin the careful process of getting back to work, we send our thoughts and prayers to the individuals and their families who are tragically suffering from the COVID-19 pandemic. We also want to acknowledge the government officials and business people as they have endured long hours and navigated tough decisions, and we thank the medical community who continue to courageously risk their lives, to save the lives of others.
Like all of you, we at Hartmann&Forbes have adjusted and recalibrated our personal and working lives – doing our part to minimize the spread of this virus, while also attempting to reduce the financial toll on our employees, showrooms, and customers as we strive to preserve their livelihoods and financial security.
Our Current Status:
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The Sales team is working from home and is utilizing technology to do presentations and training sessions.
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The Customer Relations and Finance teams are also working remotely to ensure that quotes, orders, and payments are processed as smoothly as possible.
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Our overseas weaving facility continues to weave with necessary precautionary measures (so far, this region of the world has not been greatly impacted).
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Our Oregon shade making, wallcovering and sample departments continue to work under strict safety protocol outlined by the State of Oregon Health Officials. These protocols include:
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Assigning an elected Social Distance Officer, and creating a written social distancing policy developed in accordance with the Oregon Health Authority guidelines, including enforcement measures.
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Working in smaller teams to ensure we can maintain the new physical distancing policy.
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Wearing face masks and eye protection.
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A rigorous sanitization policy and an intra-day cleaning schedule, along with many other safety measures that have been implemented.
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We will be confirming all shipping information prior to releasing orders to assure the proper delivery of orders.
We ask in advance for your understanding and forgiveness if your order is delayed for any reason. We are assessing the situation daily as safety is our primary concern, and will be publishing updates as the situation evolves.
With loving-kindness,
HARTMANN&FORBES
CONTACT REFERENCE:
Phone
503.692.9313 | 888.582.8780
Facsimile
503.692.9315
Email
HFCR@HARTMANNFORBES.COM
Mail
PO BOX 1149, TUALATIN, OR 97062
Shipping
10360 SW SPOKANE CT., TUALATIN, OR 97062